Membership FAQs

As you step beyond the exhibits and into the heart of America’s story, you may have questions about the Jamestown-Yorktown Foundation membership program. We're here to help. If your question isn't answered here, please contact us at (757) 253-4139 or email us at giving@jyf.virginia.gov.

Becoming a member

Where can I learn more about membership levels & benefits?
How do I become a member?
Do you have reduced-price memberships?
How long is my membership effective?
Is my membership tax deductible?
May I receive a refund for my membership?

Using your membership & benefits

How do I use my membership for museum admission?
Will I be notified before my membership expires?
I need help updating my contact information.
How will I learn about exhibitions, events, and programs?


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Membership cards

When may I expect to receive my cards?
Can I visit before I receive my new cards?
How do I access my digital membership card?
How will other family members receive their digital card?
I need a replacement card — what do I do?

Gifts from Donor-Advised Funds

What is a Donor-Advised Fund (DAF)?


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