Visitor FAQs

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We are looking forward to your visit to Jamestown Settlement and the American Revolution at Yorktown. Please read these Frequently Asked Questions (FAQs) to find information that will help you make the most of your time and ensure you have a wonderful visit.

Days & Hours of Operation

What days and times are the museums open?
Do you close during adverse weather conditions?
Do winter operations differ from warmer months?
How long does it take to tour each museum?

Getting Here & Getting Around

How do we get to Jamestown Settlement?
Is Jamestown Settlement the same as Historic Jamestowne?
How do we get to the American Revolution Museum at Yorktown?
Can we park our vehicle at the museum?
Is there bus and RV parking at the museums?
Do you have a museum map?
Are the museums accessible by wheelchair or scooter?
Do you have other accommodations for people with special needs?

Tickets & Discounts

Can we buy tickets in advance?
Should we print out our tickets or receipt before we arrive?
Can we buy tickets at the museums?
What forms of payment do you take?
Can we use our National Parks Pass at the museums?
I bought a ticket but wasn't able to use it. Does it expire?
Can you tell me more about multi-day and multi-site tickets?
Do you have discounts for seniors?
Do you have discounts for military personnel and their families?
Do you have discounts for teachers?
Do you participate in the Museums for All program?
I heard local residents get in free. Is that true?


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Group Visits

Can I bring a group, tour or field trip to the museum?
Can we pre-order food for our tour, group or field trip?

Dining & Shopping

Are there restaurants at the museums?
Do you have vegetarian or gluten-free options?
Can we bring our own food and drink?
Do you sell souvenirs and gifts?

Pets & Service Animals

Are pets allowed at the museums?
Are service animals allowed at the museums?
Are there animals at the museums?

Behavior & Prohibited Items

Do you have a visitor code of conduct?
Can I bring my drone?
Can I bring a weapon?
Can I bring my skateboard, bicycle or other recreational device?
Do you allow smoking or vaping?
Can I take photos of anything/everything that I want?
Can I take commercial photos/video at the museums?
Can I hand out flyers at the museums for my event?
Can I sell items or solicit donations at the museums?

Miscellaneous

Is Jamestown Settlement the same as Historic Jamestowne?
Are you associated with Colonial Williamsburg?
Do you have a lost & found?
Can you help me research my ancestor?
How do I donate an antique/artifact to the museum?


Visit both museums & save!